Smiths Food And Drug Centers Reviews
Smiths Food And Drug Centers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smiths Food And Drug Centers has a 2.2 star rating from 41 reviews. Overall sentiment is negative with frequent mentions of poor customer service and product quality.
Key Takeaways for Future Customers
- Check recent Smiths Food And Drug Centers reviews before shopping.
- Expect customer service and website issues; keep receipts for refunds.
- Consider alternatives if you value consistent product quality and trained staff.
Negative Feedback / Risk Areas
- Recurring customer complaints about rude managers, accusations of theft, and discriminatory treatment.
- Frequent refund and billing problems; customers request refunds often.
- Stocking, produce quality, and cleanliness issues reported.
Positive Feedback
Some shoppers note helpful cashiers, good location, and quality products at certain stores.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Smiths Food And Drug Centers has a 2.2 star rating from 41 reviews. Overall sentiment is negative with frequent mentions of poor customer service and product quality.
Key Takeaways for Future Customers
- Check recent Smiths Food And Drug Centers reviews before shopping.
- Expect customer service and website issues; keep receipts for refunds.
- Consider alternatives if you value consistent product quality and trained staff.
Negative Feedback / Risk Areas
- Recurring customer complaints about rude managers, accusations of theft, and discriminatory treatment.
- Frequent refund and billing problems; customers request refunds often.
- Stocking, produce quality, and cleanliness issues reported.
Positive Feedback
Some shoppers note helpful cashiers, good location, and quality products at certain stores.
Media from reviews
Person worker there
- - Saw a worker sitting on the cheese case with head down and hair covering his face.
- - Only one eye was visible.
I came up to a worker wss sitting on the cheese case putting up cheese head down see what he was doing i came up to himv all I could see was 1 eye his hair coveted hus whole face why on erth have a worker look like that a young kid shouldn't beshop else whetes sitting down working abd hair covering his face
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPeak shopping times and countless empty shelves
- - Sunday 1:30 pm, store crowded with carts blocking aisles.
- - Produce shelves were bare and pallets clutter aisles.
Sunday afternoon 1330 the store is getting busy. I normally shop early to avoid the afternoon rush.
I had to maneuver around 30 to 40 blue carts that were blocking the isles all over the store at times three in a row blocking access to countless shelves. Getting to the produce area the shelves were picked bare in over half the areas. An employee walked up to check something and I asked her who runs this store? She replied Why?
I said this is pathetic. She asked what is? I motioned to the baren shelves. Her reply was "Yes it is.
It really is." I was floored. I asked if this was a thing in the store and she said "YES IT IS"". I've shopped at Smiths in multiple states and never seen the poor quality that this particular store is constantly in. Pallets clutter the floor during peak shopping times as well as the blue carts.
The employees that stock and pull those blue carts give little if any consideration to shopping customers. I've seen produce on in the produce area covered in fruit flies and rotten produce on the shelves. Theres never enough baggers or checkout lines open during busy hours but always blue carts and pallets in the way. The poor management at this store is something I would expect from a WinCo or Walmart grocery center not a Smiths.
Especially one in a busy location like North Ogden Utah.
I've bit my tongue for almost two years but after today and especially after talking to your employee, I will be taking note and making them known. Zoom in on the pictures and count the near or almost near empty spots and remember this is just before the busy time of the day at this store.
User's recommendation: Go to WinCo
Los Angeles, California
Wrong mailing address
- - I received mail for someone who does not live here.
- - The recipient's account likely has the wrong address and needs fixing.
I received mail for someone who does not live at my address. The mailing address is the same as mine.
But the person it was addressed to does not live here.
They must have mistakenly put in the wrong address for their account. I simply wanted to somehow alert this person to fix their mailing address to their correct one.
- Accessible
- Good service
- Quality goods
- I am not sure
Preferred solution: Alert a specific customer to fix their mailing address.
User's recommendation: Please make sure your mailing address is correct.
Was accused of stealing and told I was trespassed and I'd be arrested if I didn't leave. I have never taken anything from any store. I have been a customer for 10 years.
- - The store is at 850 Rancho Las vegad NV.
- - A man named George made the claim.
- - No camera footage exists.
- - I was humiliated.
- - George should be fired.
This store is at 850 Rancho Las vegad NV. A man named George is the one who said this to me.
I have never stolen anything and why would I have not been questioned when this supposedly happened? Where is proof on camera footage? There is none.
I was humiliated and embarrassed for no reason. George needs to be fired.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sadar, Uttar Pradesh
Unsatisfied customer
- - Poor management at Uinta Way, Park City.
- - Two numbered balloons; one deflated after 3 hours, exchange refused, replacement deflated, no refund.
Uinta Way, Park City Smiths has poor management issues. I purchased two numbered balloons in the floral department.
One of the balloons ends up dis inflated after three hours. I proceed to go to exchange it knowingly that I can get an exchange. The manager in the floral department proceeds to tell me I cannot do that. It makes me pay full price for another balloon that ends up getting dis inflated too.
I proceed to call customer service to talk to the store manager. I get no response, no refund, unsatisfied customer.
- Unsatisfied customer
- Poor management
Preferred solution: Full refund
User's recommendation: Purchase elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Taos, New Mexico
Floral department
- - Two helium balloons were bought in the floral dept; one deflated.
- - Exchanging a deflated balloon led to a full price replacement and no refund.
Smiths in you Unita Way, Park City Utah in floral department purchase two numbered balloons and had then filled with helium one of them deflated, and I went to get it exchange knowingly that I can get my balloon exchange instead they charge me full price for a new balloon that dis inflated again, no refund double the payment for *** balloons, called customer service to see what can be done, horrible customer service did nothing to help. Smith needs better management.
- Unsatisfied customer
- Manager poorly trained
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTreat customers and staff better
- - Smiths in Sugar House, Utah is criticized; shopper will go elsewhere.
- - Management needs training; a manager attacks people over race amid theft.
I gave Smiths at Sugar House, Utah, my complaint but also decided to spend my money elsewhere. The management need better training.
No one needs to see them berate the staff or see unhappy and tense staff. Lots of shoplifting, so when you use the self-service, staff is standing behind you or next to you. Why? They are being pressured to by managers.
The Justice System does nothing about theft, so why make honest customers feel stalked? Why pressure the staff. I see theft right in the open anyway.
Also, one manager constantly attacking people on their white skin and constantly harping on about racism. Who hired and trained this manager to use her position to attack people and call them racists?
Preferred solution: Nothing.
User's recommendation: No need to be loyal to a business. And they don't need to let 'racists' shop there either.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Albuquerque, New Mexico
Cashier 501 Isabel is rude mockingly hurrasment every time
- - Staff touched my face, said God bless you, refused to bag groceries, and threw a bag.
- - Security was called; I was laughed at and felt harassed.
3 different time 1 put her hand to my face and say God bless you n does the sign of cross and refused to get me bags to bag groceries n when she did she threw the bag at me on would only give me 1 I had 65.00 in groceries.
Yesterday called security to check every item I was scanning and laughing at me made me feel very herrassed and embarrassed .I have made complaints and nothing is done its worse.dont go to price ritedont go to price rite unless you want herrassment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not get all my change
- - Cashier did not give all my change and the manager did nothing.
- - No receipt was provided.
- - Cameras could reveal the full story.
I was never contacted or refunded for the change I should have received. Smiths doesn't care about their customers the way they say they do. They should ask their employee if the till was off that day because if it wasn't, their employee kept my money.
The location is 873 East South Temple Salt Lake City, Utah. Not Colorado
The cashier for this store did not give me all my change. I asked for the rest of my money but the cashier did not provide it and the manager did nothing.
She did not give me a receipt but the cameras would tell the true story.
The store might want to watch this employee, I know of people who make extra money this way. My number is 385867**** and my email is wildwire20@***.com.
- Location
- Bad experience
Preferred solution: My correct change
Bellevue, Washington
Clifford in customer service didn't know how to exchange a recent money order, so he called for a manager....he became so frustrated that he just stated "that's all I can say " and then ignored me. .
- - Clifford ignored me after the manager showed him how.
- - He did not apologize for his behavior.
- - He could have offered an apology but walked away.
Clifford in customer service needs to understand that the customer is always welcome...when he ignored me after the manager showed him how to do something, he never acted like he could be sorry, with no apology.
He COULD have offered some sort of I'm sorry how I acted, but just walked away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven't received my final paycheck for my...
- - Final paycheck not deposited after termination on Aug 23.
- - Mail to Shaneabell, 26 Gulfpines Ave, Las Vegas, NV 89148, Smith's Store 311.
No one ever returned my call I need my last check for 245.00 iam not walking in the store where they fired me iam so mad at them I was for almost one year and they treated my like this please send my my last che k to 26 gulfpines las vegas nv 89148 Shane abell thank u
I haven't received my final paycheck for my termination which was Aug 23 it was never deposited into my che king account can you mail it to me my name is shaneabell my adderss is 26 gulfpines ave las vegas nv 89148 I worked at smith's store 311 on rainbow and windmill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcellent Customer Service
- - Staff at checkout helped me at self-checkout when it was busy.
- - They went above and beyond, showing teamwork, professionalism and support.
On 05/08/24 at 12.28 Shopping at Your Store 3490 Stockton Hill Rd Kingman Az Your Cashiers Chec 502 and Assist wearing a red vases,Went above and beyond to help Me I was having trouble at the Self Check out they were very busy helping others great team work.I really appreciate their Professionalism and support.
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Verified Reviewer |
Denver, Colorado
Case# 7184****
- - Blackballed and accused of stealing roast I didn’t do; bugs under cellophane.
- - I spend $1,200/mo for 10+ years; store declined since Warren started.
I'll reach out by phone tomorrow. Thank you.
Ok, so I went today, and I was blackballed. They said I stole the roast, but this was not what I did. It had little bugs under the cellophane. I spend at least $1,200 a month there, honestly, no exaggeration, for 10+ years.
Smiths/Kroger's has gone downhill, especially the people who work there. I think that it must be a prerequisite, ever since Warren started managing.
He takes twelve canned dog food cases, opens them, and sells them separately. This store is low class, too bad.
User's recommendation: If you want to be treated like you are a big bother, and if you have that kind of money to spend, like a can of McDonald's coffee @ Wal mart is $7.95, @Smiths it's an unbelievable $17.95!!
Phoenix, Arizona
Nowhere to give it via their company
- - Kingman stores have workers who scream at and threaten customers; the district manager knows and doesn't care.
- - Prices are about $2 cheaper at Walmart.
Regards to Kingman stores plural. Some workers though scream at customers all the time and threaten them while hanging out in the aisles with their family and gang banger friends who also curse and threaten customers.
Else the exact products are approx. two dollars less at the Walmart next door. Employees rant about how much they hate their jobs to customers.
Only specific ones. The district manager knows and doesn't care because he buys *** from one their sons.
User's recommendation: Go to any store next door if you're able.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI havent received my refund of $19.96 and I have a case number
When I called, I was on hold for 16 minutes and gave up. Later, I tried again and was answered after 11 minutes. My issue was resolved.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Syracuse, Utah
I bought a RAZER GOLD Gift Card and accidentally scratched off the PIN too hard. I can only see the...
Company fixed the issue and I have been provided with apology.
I've damaged the PIN area of my gift card while scratching it. What steps should I take to recover...
Is there a way to get a replacement or recover a gift card PIN that has been partially scratched off. I have lost the activation recipe and the purchase request but I have the card front and back and proof of purchase
I need the full pin of the card to mail to me
- Nice stores
- Value of their produces is average
User's recommendation: 5125
About
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Smiths Food and Drug Centers is a corporation that specializes in distributing a wide range of food and pharmacy products. The company has been operating for more than 5 years. Its head office is located in Cincinnati, Ohio. The company operates only within the borders of the United States. Smiths Food and Drug Centers distributes a many different products like buns, pancakes, dairy products, bread and many more. On top of that the company offers a broad range of drugs: painkillers, antibiotics, stomach drugs and others. Smiths Food and Drug Centers organizes a large number of charity events and collects donations.
Smiths Food And Drug Centers is ranked 123 out of 1903 in Food Stores category
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“After today I will be taking note....and making them known”. Lady, you spend your miserable days doing nothing but making lists of slights and grievances.
You are not the demographic or desired customer any business wants.
You are that mouthy hag who felt confronting that employee was your right and duty. You are past mattering and should stay home out of everyone’s way.
Those shelves look fine.
What I thought.