Latest review first
8AM I tried to make a clicklist order to get the 12p slot. My gma had a stroke, & I have 2 small autistic children so it was very important to have a morning time as afternoon I was seeing my gma. App had error issue w updating my cart to check out. Called customer...Read more
I asked Smith's clerk the price of Lean Cuisine Frozen Dinners. I was told that they were ALL less than $2. Susan, Store Mgr, tried to charge me almost double that price for two identical dinners. I cannot drive, so it was a very, very expensive trip to the store. My...Read more
I recently shopped at Smith's Marketplace to purchase produce items (watermelon/organic strawberries) both were spoiled. Sadly, it appears a produce clerk had opened the container arranging the berries with the mushy sides down as they were stacked perfectly in the...Read more
On May 12th I always shop at Smith's. I'm very disappointed in the older cashiers. They have no personality. They never say hello or how are you. Even a thank you would be nice. They act like since they are union they can do what they want. I went to a line and the...Read more
Smiths food and drug in elko nevada may be tue cheapest place for grocery but its also the worst. The produce is sub par compared to other stores, the store has a strange smell as well as the meat. Checking out is a pain for most of the time i have been in the store...Read more
I have a few comments to make. 1. The partnership you have with Shell I feel is a scam. Smith's offers 4X reward points where if you buy $250 in shell gift cards you get 1.00 off of gasoline up to 35 gallons. Problem is Smith's doesn't offer any Shell gift card over...Read more
- Value of their produces is average
- Have great products
- Friendliness of the staff
I didn't like
- No response on this issue completely ignored me
Worst shopping experience of my like… Anna who works at the Smith’s in Sun City (Las Vegas) verbally attacked me, accusing me of being a thief by trying to scam the digital coupon system. First I am not aware that the digital coupon system can be fraudulent tricked or...Read more
Smiths Food And Drug Centers - Terrible customer service!
Worst customer service I've ever experinced. Put on hold for at least 20 minutes and no answer. Tried on line chat and that didn't work!!! No one should have to wait for customer service for 20 min!!!!
May 20, 2017 Update - It’s been about a year since this problem happened and I wanted to update my experiences between now and then. First, I wanted to update all on the name of the person that scolded me: Her name is Ammber, a short kind of chunky blondish manager...Read more
North Ogden, Utah
- Checkers and store personnel that i have known for 20 years
I didn't like
- Sjw managers who attack people
I bought this brand at Smiths where I normally do not shop. It was more money than I normally spend on shrimp. As I was making my recipe I took one out of the bag to taste. It was so salty! I have never had shrimp taste salty like that. I looked at the back of the bag....Read more
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